to the resort just about 1 year later and went to the sales office Get direct access to Palmera Vacation Club through official links provided below. RCI, LLC is not responsible for any activities or services provided third party providers. They promised it would be sold in 3. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I believe this outfit may have operated under the name Vacations Anytime years ago in ***********. Where can I get more information about the class action lawsuit. With a timeshare resort, units normally have private bedrooms, spacious living rooms, and a fully-equipped kitchen. We were told that Coral (now Palmera) took their resorts back from RCI and are using them for their own vacation club. I got a call in January. Others, however, ask you to pay big up front for some promised future benefit. I know nothing about the ethics of this timeshare property, but the hotel branded properties will honor the rescission and send refunds in a few weeks. Please let me know about a class action lawsuit against Palmera if one exists. You may think of timeshare as being an outdated thing-of-the-past, but the timeshare industry actually continues to grow every year. Pay only $199USDon your exchange fee when you book select Orlando resorts. Some systems only allow USPS. The letter I sent via fedex was received by someone at PCV this morning. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. And while we were waiting for our "guide", we saw several retirement-age couples fill out the paperwork to purchase. Click here to explore the Palmera Portfolio. Submit a complaint and get your issue resolved. We are complaining six months later because we are still being as to pay taxes and maintain fees at the two exchanged properties as well as fees at Palmera V C. So the bottom line is instead of reducing the number of properties, they were increased as well as cost. Palmera Vacation Club. She gets rude too and tells us she guesses we just like to waste all of our money. One of the worst decisions of our life. He then went away for several minutes and finally came back with a credit card receipt indicating a full refund. Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. Now, they have changed the rules, once again, to only allowing "members only" 3 smart stays a year. You are using an out of date browser. Palmera Vacation Club contacts (added by reviewer) Phone number +1 888 887 2563 Address 33 Office Park Road, Suite 219, South Carolina United States Website palmeravacationclub.com Category Timeshares & Vacation Clubs View full information Most discussed complaints timeshare fraud 2 (opinions to this review) Palmera Vacation Club alternatives Called better business and state of SC. BBB Business Profiles may not be reproduced for sales or promotional purposes. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. After purchasing, I was told to just click Book Me and schedule my trip. I called in late November and was told that my dates were not open to call again in January. Re: Palmera Vacation Club 5 years ago Save Just went through a similar situation as you. I work very hard, intelligent, level headed, Senior Project Manager for the State of SC. We have called 6 times-- always get a rep--but they do nothing --left 4 messages with their manager--not one returned call, have a email chain of over 12 emails--where I have made it clear--that I will not be continuing with the contract because what I was sold, is not what I am getting--or not getting. Mr sheldon kept on with his attack he threaten to f- up our credit. All content should be genuine and unique to the guest. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Take a screenshot from the USPS and FedEx tracking that it arrived. true. Resolution Sought Hilton Head Island boasts natural beauty along with a playground of outdoor activities. As a matter of policy, BBB does not endorse any product, service or business. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. Contributions should be appropriate for a global audience. On their websites, both businesses proclaim the best deals on vacations. And can't book anything. Each unit is professionally decorated and refurbished every year. Offers void where prohibited by law. The big-dollar travel clubs are the ones should be subject to your scam scrutiny. Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. Were prepared to leave until our salesperson (professional liar) told us that they would buy our timeshare and that the $16k could be used to buy a membership at Palmera. The latest review amount billed was posted on Feb 28, 2023. Well guide you through the process. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Login. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. BCA has no information regarding advertising review at this time. The cost, fees, points, maintenance yearly, I want to give it away, We just want to walk away from the contract. He swore up and down that the time of year didn't matter when booking and it didn't effect the number of points required. Palmera Vacation Club Overview Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. My wife and I was deceived and lied to, they are good at what they do. Dont Miss: Hicv Vacation Package Kissimmee Fl. Palmera Vacation Club | Timeshares Only Existing reservations cannot be canceled and reconfirmed under this discounted travel offer. Palmera Vacation Club Timeshares for Sale For Sale Search Now Filter results Map View List View Sort By 0 Palmera Vacation Club Timeshares Sorry! With points, you have the utmost flexibility with booking trips where and when you want. All reviews are available on the sites they are accredited to. They think all they have to do is change their name or change management companies and people won't find out. Palmera Vacation Club | Hilton Head Island's Premiere Vacation Club In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. The Mitchells say during the presentation they were shown first class locations for condos and hotel rooms. Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. So I stopped paying them, and they took money from my checking account (unauthorized) in addition to the $1K downpayment. BBB Business Profiles are subject to change at any time. Has that happened to anyone else? Recent Reviews If you enjoy the TUG website/forums or found value in the information you learned from TUG. Our records indicate the company failed to respond to the one complaint brought to its attention. I just want out. No response. I want to close my bank account in hopes of getting away from these vultures. TUG saves owners more than $20 Million dollars. The Palmera membership also included a Quest Vacation Club membership. Timeshare owners speak out against Hilton Head Island resort I am respectfully asking for a rapid response. Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. Complaints for Palmera Vacation Club in Hilton Head Island, SC - 156293194 Featured review. My decision to purchased was based on lies. Registration as a Seller of Travel does not constitute approval by the State of California. Scam Clue 5: A promotion that poses as an investment. Looking for Palmera Vacation Club Login? May 2020: Traded 2 RCI timeshares + paid $9K for "Palmera points". Need to file a complaint? Login to participate on the website. Who do I contact? In January of 2016 the corporate resort staff told us they would buy his time share and, at a discount, use it as down payment on Share your photos and videos with others to prove the truth of your words. Not to mention, timeshare resale scams can target owners in need of relief. more, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,924 Timeshares / Vacation Rentals topics , http://www.tripadvisor.com/help/how_to_edit_your_posts, Grand sirenas premium club /Ultimate leisure club info, Beware of VRBO - Yet ANOTHER VRBO vacation scam. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? So we stopped back by the office first thing this morning and cancelled since we were still within the 5 day cancellation period. The Palmera membership also included a Quest Palmera Vacation Club reviews & complaints. Palmera Vacation Club Reviews | Glassdoor Barcelo bought out Occidental right . Time share oversere haven't got anywhere yet. Palmera Vacation Club Company. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-102137832', '');}, 'log_autolink_impression');car salesperson and I have bought cars, I know all of the tricks. I'm tired of the lies. a 5 week time share at Island Links Resort in Hilton Head, SC. Who do I contact??? Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. If I were you I'd get out of there as quick as you can. BCA has no information regarding government actions at this time. Sign up for free now, Sign up for free to participate on the website. $12,000. Fractional ownership such as timeshare may be a good way to vacation to the same place every yearbut its a lousy overall investment. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. Palmera Vacation Club | Better Business Bureau Profile Bath 2 . Palmera Vacation Club Business Profile Palmera Vacation Club Vacation Timeshare Multi Location Business Find locations Contact Information 33 Office Park Road, Unit 219 Hilton Head Island, SC. OMG!!! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Points 3,000 . (Side note: My Contract states, $126.97 monthly draft so I'm not sure why they are taking the additional $1.24 let me guess, the Board of directors voted for the increase the minute I signed up!) Websites:There are no additional web sites. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. Nothing is free. My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. I was puzzled by this statement. We told him flat-out during the tour that we are not interested. Payment . Customer Reviews are not used in the calculation of BBB Rating. Someone's going to jail and it isn't me. Reviews are most valuable when they are original and unbiased. Verified customer. Palmera Vacation Club: Reviews, Complaints, Customer Claims View Details. The letter is already in transit via FedEx to PCV. When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". We were lucky and did not fall for their lies (in 2011). In may 2019 i received a blank form from mr sheldon his contact is 843-842-2490 ex 227 requesting me to sign and return the document back to hm. as it is a completely free way to help other owners find TUG on the internet! After checking in we were paired up with the salesman. Under Six Ways to Travel, click Palmera Escape via RCI, Click RCI Exchange to link to your RCI Subscribing Member account. We showed up for our "presentation" and had to wait almost 30 minutes for our "guide", Elliot (who is a salesman). Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. The most helpful contributions are detailed and help others make better decisions. I am one of those seniors who purchased on the promise that they would sell current time share. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. They also verbally guaranteed us that My husband and I both agree that if we don't get back our $1200 down payment we will chalk that up to a (hard) lesson learned. We were blatantly lied to about our purchase. The product has changed into something that families, couples, and adults love. Write reviews, ask and respond to questions, Click here to get notifications about new complaints of Palmera Vacation Club. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Taxes, additional fees and charges may apply. The trading power we were supposed to have with RCI was They provide families with lifelong memories and incredible vacations, which is why people buy timeshares. Buyer Beware!!!! However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Read full review of Palmera Vacation Club. They to used the same ploy of telling you they would sell your old timeshare thru VSI and you would get a check to pay for your Palmera / Vacations Anytime membership. At least I can dispute the credit card charges. Contact them directly! 13 Unlimited Vacation Club - Members Only Please! ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. the 2 timeshares we were trading in would be sold and that we From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. This sounded good to me as my current time share only gave me one week and a one bedroom. 2023 RCI, LLC. Branch address 33 Office Park Rd Suite #218, Hilton Head Island, SC, 29928, US. Desired outcome: The BBB has this "company" graded an F with a multitude of unresolved complaints. Most owners do in fact love their timeshare , but sometimes our lifestyles change or we just cant vacation like we used to. Please visit RCI.com for details. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I told them I was waiting on a check from them to pay off my old time share. We arrived at 9am along with dozens of other potential buyers. Recent recommendations regarding this business are as follows: Do not get swindled into this!, STAY AWAY!, Be careful, do not sign or join, Make sure you know what you are signing and discount anything the salesman says.. I would give it back for free just to get away from this joke but what I have decided to do is to take this up with the State and with signatures from all the people Palmera has cause grief to. The first thing you should do before searching for rental homes is decide on an ideal budget. Promotional discounts and offers may not apply to all properties. How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic. B. brenda123129 of FARMINGTON, US. I was in Hilton Head last Christmas trying to relax and recover from cancer surgery. Timeshares are meant to be a lifelong product, even to pass down to your children or grandchildren. Our last conversation which toke place on aug 1 2019 mr sheldon referred to me and ms shone course as two miserable mother f--ker he also told me to go f myself and that he was trying to help me get out off my financial responsibility and i was too stupid to realize it. We put down $1200 on our credit card and signed the financing paperwork for the rest. Palmera Vacation Club Reviews And Complaints - VacationTalk.net The first clue should have been that the Quest If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. He then asked us why we wanted to cancel, and we wanted to be honest so we said that a few simple internet searches revealed a lot of negative publicity about this "company", so we decided it was best if we cancelled.
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