On March 22, 2015, Amsterdam (Holland) witnessed the naming ceremony of 12 longships. Like most cruise lines, Viking canceled all of its sailings during the pandemic. Just phoned Viking UK as still locked out of My Viking Journey and informed that there is nothing to worry about, Cruise is still going ahead on 3rd August and that MVJ page will be accessible in another 48 hours it is just being updated. Viking River Cruises line is a global travel corporation (Viking Flusskreuzfahrten AG) headquartered in the USA. Viking river cruise itineraries range from 7 to 23 days. Its always still sailinguntil its cancelled. At this time, we expect the ship will resume its scheduled operations on February 18, 2023. Viking emailed Mar 2 2020 offering a voucher for the 75% cancellation fee those on cruises in Apr. Would like to know if Viking is offering 125% FCV. Cruisetour itineraries range from 7 to 23 days and include as regions the European rivers Rhine, Main, Danube, Saone, Rhone, Seine, Elbe and Douro, also Ukraine's Dnieper, Russia's Volga, China's Yangtze, Burma's Irrawaddy and Cambodia-Vietnam's Mekong. 2/3s of Longship's cabins are with French balconies, verandas, or both. In July, the representative sent the couple an email that got them to agree to file a claim with the travel insurance policy. Certain days, ships going both directions on several itineraries are showing sold out. They try to make it better by giving us $250 PP OBC, but after the cancellation of prepaid excursions, we had a pile of OBC and NOTHING to spend it on. Viking EXPEDITIONS summer 2023 season includes a new 2-week itinerary in the Great Lakes along with additional offers in North & South America. VIKING OCEAN restarted operations on May 22, 2021, with Viking Venus (UK from Portsmouth England). Repositioning cruises are officially themed as: Viking Baltic itineraries are operated in the summer, themed as "Viking Homelands" (14 nights in length). Curiously, in August 2021, Viking OCEAN announced a "double world cruise 2023-2024" with two ships (Neptune and Sky) sailing on an identical itinerary from Florida to the UK. Viking named two more ships in Oporto (Portugal) on March 21. Viking River Cruises Cancellation and Refund Policy Today, 1/22/22 I contacted Viking Cruise lines about canceling a river cruise to France for this June, plenty of days before the cancellation date, and was told that I could not get ALL my money back. Patience. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local. Keyles reminded the representative of the promise she had in writing from the other agent said about working with them on a cash settlement instead of the vouchers. The start of this story began in April 2021 when Viking CANCELED my July cruise to Norway and Iceland. Ok as I predicted, all sold out cruises have been dropped from Viking as of this morning. . This technology lowers the vessel's maintenance costs and also the risk of sea pollution. Viking OCEAN's product was introduced in May 2015 with the launch of its first vessel MV Viking Star. The liners will be developed by VARD Design (Norway) with hulls constructed in Romania (. Viking is bringing back river cruises to Europe in July. 8-day "Heart of the Delta" from New Orleans to, 8-day "Southern Celebration" roundtrip from New Orleans, visiting. All Viking Cruises Longships are named after Norse mythology gods and entities. As a division of Viking Cruises, Viking River Cruises has an estimated European river market share of ~49%. In 2017, Viking signed a sponsorship with National Geographic Society for shooting NatGeo's "Genius" (anthology series). KD Line is an 1826-founded, Cologne-based company with a fleet of 14 cruise vessels (including "event ships" and a paddle steamer) deployed in Germany, on the rivers Moselle, Rhine and Main. Changed to Aug 29. A different Viking representative called them back. We are Budapest to Bucharest, August 23 -September 2. We are fortunate that we can accept the date change, but it has cost quite a bit more to change hotel ressies - and our TA is still struggling to get thru to their air dept to get us acceptable flights - she has been trying for a week! 2023 Advance Local Media LLC. 8-day "Heart of the Delta" from New Orleans to Memphis. In October 2018 was announced as a potential start-up (with Mississippi-based boats) the year 2021. The representative promised to get back to Keyles. I then e-mailed Tell us at Viking, had a very pleasant conversation and she sd she would e-mail operations. Viking Expeditions ships are Norway-flagged (registered in Longyearbyen Spitsbergen), smaller-sized (GT 30150 tons, LOA length 203 m, beam/width 24 m) and with reduced passenger capacity (378 each, plus 260 crew/staff) in comparison to Viking Ocean's liners (930 passengers plus 465 crew/staff each). I see they are doing all August now, will take a bit to get to November, but this is kind of last minute for you. If you do not get cash compensation (from the travel insurance), Viking agrees to revisit your case and work out a settlement involving some amount of cash compensation rather than travel vouchers, he wrote. See below the list of main Viking OCEAN itineraries as themes and ports of call: All voyages include overnight stays in both ports (of departure and final disembarkation). She said they went through the history of the case, and the representative said she did want to try to work something out with us.. Finse Terrace also provides alfresco dining and drinking when weather permits. Cruise Lines Begin to Cancel Sailings Further Into 2021 The VIKING cruise travel brand was officially inaugurated on August 5, 1997. The B2B itinerary started with Valletta overnight and visited Kotor, Dubrovnik, Split, Zadar, Sibenik, Mgarr Malta, Valletta (overnight), Kalamata, Piraeus-Athens (overnight), Santorini, Rhodes, Souda Crete. (We paid for Air+) I am really unhappy with Viking. As we watched the COVID pandemic expand and followed the news about the cruise ship outbreaks, we knew we would not be going on our upcoming trip, Claire Keyles said. The next day, they got a phone call. The soaring peaks of the peninsula are home to twenty monasteries where monks work to preserve a vast collection of liturgical works and art. UK site not showing new Malta cruises yet. Keyles reached out to Bamboozled for help. Viking Cruises Cancels All Sailings Until 2021 - Travel Powered by Invision Community. Ten days later, on March 30, Viking announced the cruise was canceled and 100% cash refunds would be given to customers but only for those who hadnt canceled previously. Cruise fares start from around USD 4,300 pp. They include both the river cruising portion and hotel stays. Aula Auditorium provides direct access to Finse Terrace, which makes it an indoor-outdoor observation lounge. 2021 Mediterranean cruises start in September while any river cruise I checked still starts in July. Weird that you read this on the website before getting an email as the update says those affected were notified. So ?? Yes, you must use the entire voucher on one cruise -- and you must use it before you sail for cruise fare, gratutities, shorex or drinks package. Viking's Canada cruises visit NYC New York, Halifax NS, Gulf of St Lawrence (scenic cruising, Cape Breton National Park), Charlottetown (Prince Edward Island), Magdalen Islands Quebec (scenic cruising), Cap-aux-Meules (Quebec), Sept-Iles Quebec, Saguenay Quebec (zodiac cruising through Saguenay Fjord), Quebec City, Trois-Rivieres Quebec, Montreal Quebec, Seaway Locks (transit to Lake Ontario), Toronto Ontario. However, due to ongoing travel restrictions in Europe and the USA, as well as Canada's and Australia's ban on cruise shipping, Viking canceled the entire 2020 program (river+ocean) in mid-August. It was to be on the Alruna from Basel to Amst. Viking River Cruises provides travelers with top-quality cruisetours and the world's newest and most innovative fleet of newbuild riverboats (by the patented "longship" design). Viking Ocean's port agent for China is Wallem Ship Agency China. As ownership, 1/5 (20%) of the company is owned by TPG Capital (US investment company) and CPP Investment Board (CPP=Canada Pension Plan). Compared to similar-class vessels operated by other companies, Viking OCEAN itineraries feature fewer sea days, longer port stays and many overnight ports of call. The engine rooms are noise-insulated and this reduces noise and vibration. Since August 2018, Viking Cruises (both brands/river and ocean) is an adults-only company that doesn't allow minor passengers (under 18 years of age) on its vessels. As of today I can still access MY Viking, but I expect that to change. Aula Auditorium (Deck 2 aft) is a glass-walled auditorium (with tiered seating) hosting lectures, media presentations, itinerary-themed port talks, live entertainment programs. Fully refunded (100% in FCC) were also all prepurchased through Viking packages and services. The second longship's 2017 itineraries are on Danube. All affected bookings received a 125% refund in FCC (future cruise credit) with rebooking or 100% monetary refund. Use of and/or registration on any portion of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookie Statement, and Your Privacy Choices and Rights (each updated 1/26/2023). Two of the longships (Astrild and Beyla) are specifically designed for Elbe River. It sounds to me as if they may be sailing with a reduced fleet, meaning not all ships on the Rhine will go back into operation this year. Viking's USA-based riverboats will be newbuilds (vessel building cost ~USD 90-100 million per unit), each with 5 decks, passenger capacity 386, all-balcony staterooms (193 cabins total), an aft-located infinity pool, bow ramp (for passenger landings). The itinerary includes 3 new ports of call for the cruise line: Nafplio, Volos and Thessaloniki in Greece, as well as a visit to Ephesus marking Viking's return to Turkey. But on Mar 11 (9 days later), a notice on Viking site stating all cruises cancelled and offering full refund or 125% voucher and refund if not used in 2 years. By Funky Fusion FoodsJ, November 19, 2021 in River Cruising. Her position at the outset was that we are not entitled to anything in place of the future travel vouchers since what they gave us was in compliance with their stated cancellation terms, Keyles said, and she asked for an exception based on their specific circumstances. Viking's Great Lakes cruises visit ports and destinations in Canada's Ontario state (Thunder Bay, Toronto, Welland Canal, Niagara Falls, Point Pelee NP) and the USA's Minnesota-Michigan-Wisconsin states (Detroit MI, Alpena MI, Mackinac Island MI in Lake Huron, Apostle Islands WI, Houghton MI on Lake Superior, Traverse City MI, Milwaukee WI on Lake Michigan, Duluth MN) and feature passing through Soo Locks at Sault Ste Marie (Lake Superior - Lake Huron transition). Currently, Viking River Cruises USA offers 4 itineraries, themed as: The Viking Mississippi itinerary program offers visiting 7 states (Louisiana, Mississippi, Tennessee, Missouri, Iowa, Wisconsin, Minnesota) and the port cities Baton Rouge, Darrow, New Orleans, St Francisville, Natchez, Vicksburg, Memphis, Hannibal, St Louis, Burlington, Dubuque, Davenport, La Crosse, Red Wing, St. Paul. Had they waited 10 more days, they would have received the full refund. Mediterranean cruises leave from: Turkey (Istanbul), Italy (Venice, Rome /port Civitavecchia), Spain (Barcelona). In late June, Keyles got a call from a Viking representative who said he would be reviewing the case. In 2011 was launched Viking Legend's sistership Viking Prestige. Other features include the indoor-outdoor "Aquavit Terrace" (designed for outdoor relaxation and also suitable for alfresco dining), large "Explorer Suites" with wraparound balconies (aft / stern location), an organic herb garden and solar panels (on the Sun Deck). Pax Global Media. On 12/27/2021 at 7:29 PM, SM77 said: We had booked a September 2021 Ukraine river cruise in March 2019 (right as the pandemic started thinking that it would be over by September 2021) that we had paid in full. We have since then tried to book a trip two times, and the required medical . In 2023, celebrating the company's 25th anniversary, Viking EXPEDITIONS offers "Longitudinal World Cruise I". Disappointed with Viking Cruises cancellation policy. Our Viking cruise embarkation was delayed by 2 days, shortening our trip from 12 to 10 days. All Viking OCEAN ships offer destination-rich itineraries marked by "small ship cruise" tour and onboard experiences. In April 2021 was inaugurated the joint venture company "China Merchants Viking Cruises Co Ltd" (operating via the brand "Viking China Coastal Cruise"). By Cruise Lines International Association/CLIA's projections for 2020 were that the number of Chinese cruisers to Europe will be the same (or larger) in comparison to the Americans. The first custom vessel of the company, Viking Mississippi, is scheduled to debut in August 2022 and sail on the Lower and Upper Mississippi River, between New Orleans and Saint Paul. In the period 2011-2015, the company spent USD 600+ million on promotions. The 65-day itinerary (March 2 through May 5, 2023, on Viking Octantis) visits 29 ports (9 countries, 3 continents) departs from Buenos Aires Argentina, visits the Antarctic Peninsula, continues northward around Cape Horn, along South America's coast (Chile, Peru, Ecuador), passes through Panama Canal, then up to Mexico, Florida USA, NYC New York, Canada (Nova Scotia and Quebec) and via St Lawrence River to Ontario and via Detroit MI, ending in Milwaukee WI. Must be noted, that the 2013-launched Viking Grace (2800-passenger cruiseferry operated by VIKING LINE) was the first-ever passenger ship with a Snow Room. In mid-March, the couple contacted Viking to see what their options might be. The reason for. Volos, Greece is a cosmopolitan port city, and the region was once considered the playground of the gods. Another exclusive partnership was signed with Cornell Lab of Ornithology (unit of Ithaca NY's Cornell University) which specializes in global bird research. No phone person is going to give you anything but the party line. As of January 2018, Viking Cruises operated a combined fleet of 62 riverboats plus 4 ocean ships. Details of world cruise itineraries for 2024-2025 have been released by Viking Cruises as the company reported strong demand for longer itineraries Viking Cruises named its newest ocean ship, Viking Neptune, with a celebration on Sunday, January 8th, in Los Angeles CA. Nowadays, Viking manages the world's largest fleet of river cruise vessels, ever. The list of its services also includes. In 2009, the newly-launched Viking Legend became the company's first riverboat fitted with hybrid (diesel-electric) engines. This is no way to keep customers happy. Viking Neptune itinerary program was announced by VIKING OCEAN in late-December 2020. Last week it showed all Kari sailings booked thru season. Cash compensation would not necessarily cover the full amount owed and the travel insurance premium is not eligible for reimbursement in any event.. This is a parallel situation I had a month ago when my Ukraine river cruise was cancelled just days after I paid the balance. This looks to me like a lot of cruises that they have been taking reservations for and collecting payment for may be cancelled. The 138-day itinerary visited ports in 28 countries (total 58 ports) with overnights in 11 port cities. Note that for the Rhine and some other itineraries it is intentional that Viking starts with two ships on the same date at the ends of the itinerary to meet in the middle for a ship swap if necessary, it is a "ship pair". I don't blame Viking for being less than forthcomingthey have to assume and state officially that everything is on, until it's officially off. VIKING RIVER (European boats) restarted in July 2021 (Rhine-Douro-France rivers), VIKING's Egypt boat (Ra) - in August. Viking's Arctic cruises (to Svalbard Islands and Arctic Russia) are roundtrips from homeport Tromso Norway and priced from USD 14,000 per person (double-occupancy balcony cabin). Fourteen new sailings for Iceland have been added as of this morning. Published on May 21, 2021. Worldwide, Viking Cruises hires over 2,500 staff and crew. CruiseMapper provides you with free-of-charge schedules with listed cheapest ticket prices per person per itinerary. Cailey Rizzo. I argued a bit, but nobody knows anything--maybe upper Management. If you purchase a product or register for an account through one of the links on our site, we may receive compensation. The sailings are with fly-cruise packages inclusive of two domestic flights (Cairo-Luxor-Cairo). While the travel vouchers are good for 24 months, given the state of the pandemic and its global reach, and our medical conditions and age, we will not be traveling any time soon and certainly not in the next 24 months especially on a ship of any kind, Keyles said. Viking's Antarctic cruises are inclusive of 2 domestic charter flights (between Buenos Aires-Ushuaia) and an overnight hotel (in Buenos Aires / pre-cruise). Olsen unveils new 106-night Voyage of Exploration Around the World aboard flagship Bolette, Sidney BC-Anacortes WA ferry cancelled until 2030, CCL-Carnival brings 4th ship, Carnival Miracle, to Port Galveston TX, Nicole Scherzinger to serve as Godmother of P&O Cruises ship Arvia, Nassau Cruise Port boasts new 1-day passenger record of 28,554, Marella Cruises removes COVID vaccination requirements from May 1st, Genting Hong Kongs last ship World Dream sold to undisclosed buyer, Fred Olsen's MS Borealis to set sail on a 2nd world cruise from Southampton UK in early 2024, Hiva Oa Island, Marquesas French Polynesia, Bora Bora Island, Society Islands French Polynesia, "Heart of the Delta" (8-day from New Orleans to Memphis) - prices started from GBP 3390 pp, "America's Heartland" (8-day from St Louis to St Paul) - from GBP 4790 pp, "Southern Celebration" (8-day roundtrip from New Orleans) - from GBP 3390 pp, "America's Great River" (15-day from St Paul to New Orleans) - from GBP 8690 pp, The "9-vessel fleet" news was announced at the float-out ceremony of. Exploring the World in Comfort | Viking River Cruises Most voyages are cruisetours and include river cruising, land tours, and hotel stays. Powered by Invision Community. Other venues include The Living Room, The Library Lounge, Auditorium Theater (Conference Room / Cinema), Expedition Central (Photography Studio / Photo Gallery / Coffee Bar), Nordic Spa Badestamp (Hot Tub Room), wellness complex (Hydrotherapy Pool, Spa Lounge, Gym, Saunas, Massage Rooms). By jonthomas, November 15, 2020 in Viking Ocean Followers 6 jonthomas 1.7k March 20, 2020 #1 Posted November 15, 2020 We have a. This relaxation area has 1 hot tub, sauna room, heated ceramic loungers, therapeutic showers, salt-water thermal pool. You kind of knew it was coming, but that doesn't make it any less disappointing. In March 2016, Viking OCEAN confirmed the order of three more ocean vessels, which was increased to four in 2017 (December). (Barcelona to Rome, 7-nights) "Romantic Mediterranean" (visits 4 countries, included 8 land tours), (7-nights) "Mediterranean Getaway" (visits 3 countries, included 6 land tours), (9-nights) "Empires of the Mediterranean" (visits 5 countries, included 7 land tours), (12-nights) "Mediterranean Odyssey" (visits 6 countries, included 10 land tours). It is one of the sailings that is affected. That didn't seem. The company's plan to enter the USA river cruising market was officially announced in 2015. A visit to a Nubian village is also included. . Viking Cruises' arrival to the Mississippi represents a commitment to tourism and economic development in a lot of communities along the river, with the new sailings expected to bring 5,800+ guests to the region in 2022 and 17,600+ during the first full cruise season in 2023. When Will Cruises Resume? - US News & World Report All itineraries have at least one tour or guided shore excursion per day (complimentary / cruise fare-inclusive). They were given $8,953.75 in cash and $3,322.95 in travel vouchers, but they didnt think they would ever use them. Offering 125% FCC. If we were changed by several days it would impact all our before and after cruise hotels, that would take a bit of work on our part to change all the dates, especially last minute. The link to new sailings doesnt work for me in the UK Does it say which ship ? Prices start at US$11,000 per person with discounted airfare. Company's Net revenues for FY2017 were estimated at about USD 1 billion. Please try again later. " VikingCruises, Community Specialist at Viking Cruises, responded to this review Responded December 1, 2021 Thank you for your review, Anna. Could be US only, as we have no itineraries listed under Welcome Back. Look for a link at the bottom of this page or in our privacy policy where you can withdraw consent. Viking Cruises Ltd (shipowner) is the parent company of Viking Flusskreuzfahrten AG (Viking River Cruises) as well as of KD Deutsche Rheinschiffahrt GmbH, which is subsidiary of Koln-Dusseldorfer (aka KD Cruises, fka KD Line). MV Viking Star became world's ever-first ocean ship with a "snow room". By. MS Mayfair (Nile River, Egypt) is a privately-owned hotelship operated by Viking under a charter. Ephesus (Kusadasi), Turkey is among the world's best-preserved cities of antiquity. 2022-2023 Viking Mississippi itineraries include: In April 2021, Viking announced that the new 2024 sailings of its Mississippi River voyages were open for sale. In March-April 2021, Viking OCEAN announced plans to restart operations with, European rivers Rhine, Main, Danube, Saone, Rhone, Seine, Elbe, and Douro. On May 17, 2013, the company announced the launch of its "Viking Ocean" division. . Viking Coronavirus cancellation policy - Review of Viking Cruises This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. It is expected to allow passengers to explore the Aegean Sea's ancient empires of antiquity during the quiet season. Following the COVID crisis, in May 2021 VIKING OCEAN scheduled for three ships (Sea, Venus, Star) a mini-season (July-October departures) based on 11-day roundtrips (3 itineraries) from homeport Valletta Malta. They are environmentally friendly, with a patented interior design creating 2-room suites, numerous French Balcony staterooms, full-size rooms, and verandas. The first river cruises of Viking in the United States had been highly anticipated when they were announced in April 2020. As of 2020, Viking fully owned and operated a fleet of 6 ocean liners plus 76 riverboats (almost all of which are of the patented Longship-Class). In August 2020, Viking Cruises opened for sale two new Panama Canal itineraries - 18-day "Panama Canal and Coastal Holiday" (departing December 24, 2021) and 11-day "Classic Panama Canal Passage" (departing November 6 and 16, 2021, and visiting Key West, Cozumel, Belize City, Roatan, San Jose, Colon). Starting in 2018, Viking River Cruises is the first non-domestic company licensed to operate cruise ships on the Nile River in Egypt. I just paid for a cruise using a voucher. All bookings made by April 30, 2020, received Risk-Free Guarantee that allows penalty-free cruise cancellation up to 24 hours prior departure. Line's river cruises are targeted primarily to English-speaking travelers in the UK, North America and Australia. 19952023, The Independent Traveler, Inc. https://www.vikingcruises.com/oceans/cruise-destinations/welcome-back.html. Viking Cruises China's Managing Director is Brendan Tansey. They offered a $250 per person onboard credit for the inconvenience. At additional cost are only spa massages, beauty salon services; specialty beer, premium alcohol (wine and spirits), and some shore excursions. Asian rivers - Ukraine's Dnieper, Russia's Volga, China's Yangtze, Myanmar-Burma's Irrawaddy and Vietnam's Mekong. In Strasbourg, passengers take the high-speed TGV train to Paris. With many Christmas markets closed, river cruise lines cancel sailings Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. While in port, passengers can walk the waterfront promenade with its many restaurants and cafes, or head outside the port city to the remains of the Macedonian kingdom of Alexander the Great. Wallem China (part of Wallem Group) has a network of 28 offices across Asia, of which 8 are in China, The shipping agency handles annually over 500 cruise ship calls. LauraS The infinity pool (resistance swimming pool) on each ocean ship was a "first at sea" facility. The 8-day cruisetours include roundtrips from New Orleans, as well as one-ways between New Orleans and Memphis TN, and between St Louis MO and Minneapolis-Saint Paul MN. Of those, 6 are Longships (Einar, Sigrun, Sigyn, Tir, Ullur, Vali) plus one modified Longship design Douro River cruiser (Helgrim). Fares started from USD 45000 per person with double occupancy. In September 2022 Fincantieri and Viking entered into an agreement for 4x more vessels (based on the option in the 2018-signed contract) with total value ~EUR/USD 1,7 billion. By the year 2027, the company's 16-ship ocean fleet will have a combined capacity of 16,930 berths, ranking Viking OCEAN the world's largest cruise company with ship capacity under 1000 passengers. Koln-Dusseldorfer was acquired by Viking in 2000. Baltic-UK: "BALTIC JEWELS and THE MIDNIGHT SUN" (Stockholm-London) and "INTO THE MIDNIGHT SUN" (Bergen-London). Unless the low water area is more-or-less in the middle of the route, this practice doesnt enable ship swaps. Viking's Ukrainian and Russian ships were laid up, but their staff remained on the payroll.
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