After multiple attempts to rectify the situation we escalated our complaint to PROFECO as well as registering our complaint with econsumer.gov. And every deal included the $1000 per week maintenance fee and $99/perday/person to come to the resort which is no deal considering that is 2x the amount I pay by NOT being a member of the club. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. This may also include calls and text messages to my wireless telephone numbers. When evaluating a contract, always be on the lookout for any inconsistencies, as they may point to a scam. I said I'll keep an open mind. Ask to use the internet to download the real form from the IRS. Absolutely outraged! 3. 8. They kept bring a new person to promise us more and after 4 hours I was so nervous and couldn't think anymore - we agreed and gave a deposit. We couldn't get reservations 9 months in advance. While assessing an agreement, watch out for any irregularities, as they might highlight a scam. After coming home and investigating some more, I feel lucky to have gotten away from them alive. They request upfront fees for their services from the get-go. The second most common complaint is that Sunset Group uses high-pressure sales tactics. I have been trying for months to speak with someone on the phone. My husband and I were scammed also. Has anyone had succes contacting a lawyer or another company to get out of their timeshare? Another issue I noted in all the complaints was the Sunset Group's constant changing of names, addresses, phone numbers, emails and web site addresses and the inability of the victims to contact them. For example, on Consumer Affairs, Sunset Group has a 1.5-star rating with nearly 200 reviews. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. At that point though I had caught them in so many lies and fraudulent claims that I just kept saying NO NO NO. We would alert against working with companies that have been known to scam individuals. Customer service contacts and company information. Case #PSC 1701479 Or tell them to hold on for a minute and use a cell phone to call your accountant or tax-professional. You may also end up having to pay hundreds or even thousands of dollars in fees. Go figure. Once we initiated the contract dispute / cancellation, we were told that the RIMC fee would be refunded but after 2 unauthorized attempts to charge our credit card, I am leery of providing that information to them again. Many customers on different message boards, that were unsatisfied with Sunset Groupsuch as ComplaintsBoard and RedWeekwere approached by a timeshare exit company called Mexican Timeshare Solutions. Article 99.- The purpose of rehabilitation is to reinstate the person sentenced in civil rights, Sunset Solutions Group Reviews, Complaints, Customer Service - Revdex.com In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. By the end of the day they were down to $4000 for a 10 week base, + 10 weeks options, + 10 weeks corporate giveaways, + a free cruise for a 10 year contract. Their goal is to make your vacation as enjoyable as possible so that you can come back year after year. Have you been able to get any resolution? Now that my husband has passed away & I had a stroke, I cannot use & pay the fees! We are in the same boat and now they are threating us to ruin our credit. How to Get Rid of a Timeshare with a Mortgage Balance? We contacted the Mexican Embassy in Canada who told us Ill help you and guess what we never heard back. We have the same story as you. This will surely increase the credibility of your complaint. The company states it offers a real no up-front fee escrow option, so they don't get paid until you get your official release. I emailed the contract attorney that was at the meeting to inform him of our decision to cancel and if I sent an email was it legal and he said it was and there would not be a problem. Sunset World Resorts & Vacation Experiences. Unfortunately, that didnt seem to be enough to satisfy several of Sunset Group Timeshare Owners. We needed a cab to our hotel from the airport. Now the Sunset Group threatens us with a collection agency and is attempting to ruin our credit. How to Get out of the Ritz Carlton Timeshare? I would be very interested in a class action lawsuit also. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. in our case we were threatened with original contract items to be removed by Sunset head office if we did not buy into the real estate group of the resort. They tell you lies to make you buy their packages. they wanted to combine our 2 contracts - only problem is we have 1 contract not 2. wante to sell us rights to the Marina which is 5 years away from being built. i would love to find even a class action suit which i can cite when attempting to get out of our contracts because all the stories are similar. Marketing 4 Sunset group took advantage of us and I beleive they are taking advantage of thousands of Americans! Complaint / Review: Marketing 4 Sunset Group - Lied and Deceived Family The company has been doing business since 2012, concentrating on cancelling your mortgage balance and timeshare maintenance fees. This is not accurate since a variety of issues could prevent you from leaving your contract, no matter how much you pay them. www.sunsetscam.com We checked our membership purchase agreement Article #10 says that the Developer is responsible for all insurance to cover full and partial damages. The fight over who will operate and manage the historic and publicly funded Sunset Lounge in West Palm Beach landed in a courtroom and a trial Thursday. The tour was nice, then came the HIGH pressure sales pitch. Update: Did get my money back from the credit card company, was sent to a collection agency. I decided to buy their (Ultimate Loyalty Program) package for a couple thousand. There is a big rip-off scam going on and the company is using a lot of different names to lure innocent people to sign with them. As a result of this failure, we have not been able to exercise the membership privileges promised to us. YOUR PERSONAL INFORMATION IS SECURE. We decided to fight this through our credit card companies. Never begin working with a company without first having everything written down in a legally binding contract. That really shakes them up. However, we were unable to discover anything online relating to pending litigation against Sunset Group. In a lawsuit filed in San Francisco Superior Court on Tuesday, the Mid-Sunset Neighborhood Association alleges that the project's developer, the Tenderloin Neighborhood Development Corp.,. Billing discrepancies of not charging the biennial maintenance fee when they had the credit card info on file and were charging monthly payments and then charging us a late fee. We discovered tons of Timeshare Compliance reviews validating these services. www.sunsetscam.com This may also include calls and text messages to my wireless telephone numbers. You will speak with two reps who tell you that they are giving a . I actually thought we had a decent price, and wanted the deal to work. We wanna fight them too because we dont want to lose our $4, 000, Ley Federal de Proteccin al Consumidor (texto consolidado publicado en el Diario Oficial de la Federacin el 25 de junio de 2018) Instead of waiting around thinking the solution will present itself to you. Its very important to google the company and read reviews about them especially if you put out big money . sunsetgrouplies@hotmail.com. I am okay to take the 'hit' with collections, but did you make any more payments? The last thing you want is to hand over your hard-earned money to a scammer. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. 1. zillayh@gmail.com, We are also victims of Sunset Group. Since I was not conned into buying the travel package, I can not confirm that each of those properties are complicit with this apparent scam. Hello I was scammed too. sunset group / fraud and dishonest. But I had to say NO about a thousand times and really dig into them for details to essentially prove to them that they are rip off artists. Two of the biggest to watch out for are up-front fees, or on the other hand cold calls from a company you never gave your info to. www.sunsetscam.com. There sat another lady who showed us where our hotel was for the week and gave us a map of the area. BEWARE this is a scam. Overall makes it challenging to cancel their contracts. Mr. Hernandez and another sales associate presented us with a copy of a document entitled Marketing Agreement, which he claimed waived our rights to cancel our contract, even though this waiver is not implicitly or explicitly stated in the Marketing Agreement document, and directly contradicts Mexican consumer law, which states that the right to cancel a contract cannot be waived. If your developer doesnt offer an exit program, you still have other options for getting out of your contract and moving on with your life. Are you surprised, you shouldn't be. Kukulcan Km. We are rather disgusted with Sunset and would like to chat with any/all about this. 2. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report Ripoff Report Investigates! Class action lawsuits are designed to bring a large group of people together who are victims of the same injustice. I wrote them and informed them that they were in breach of our contract - for failure to honor refund policy stated in the contract and for undisclosed or unsubstantiated charges, not mention in contract and for service never received. They said we could come anytime to use our 'week'. I am so furious right now AND IT SPOILS ALL THE 15 YEARS OF GOING TO SUNSET FISHERMEN! Im Michelle. They started out at $300K for 4 weeks, plus you pay $99/per person per day every time you come, plus $1000 per year per week maintenance fees. The Federal Trade Commission warns people every year that the number one reason for timeshare exit scams is paying upfront fees. If you regret purchasing your Sunset Group timeshare contract, youre not the only one. We are now being told to write a letter to "the board" who will review it and see if we are approved to cancel our contract. On latimes.com, Timeshare Exit Team publicly stated their average cost is about $4,000 paid up-front. I will continue contacting appropriate websites and agencies to present and/or post my case and the ongoing issues I have with Sunset and their goal to keep our money. In fact, sometimes all it takes for a scammer to wipe out your bank account is these upfront fees. - sunsetsales@sunset.com.mx. How to Get Rid of Garza Blanca Timeshare ? Therefore, we used the five day right of rescission as stipulated in the contract. The Better Business Bureau is a great way to check if a company is reputable. However since it was our last day there, when we got back the very next day I called to cancel the contract upgrade as was my right according to - THE EARLY TERMINATION OF THE CONTRACT paragraph in our contract. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Share your photos and videos with others to prove the truth of your words. I have collected evidence to support the claims of thousands of people deceived from this company. I am sure this will cause them to threaten a law suit and other tactics. I want to complaint with PROFECO about this, and get my money back, We are unfortunately on the same boat as everyone else. On the off chance that youre keen on finding a timeshare exit organization that wont scam you, read over our homepage. But the contract actually lists only 7 months out of the year that we are allowed to use our "week". After further review of our contract, we decided to cancel since we did not feel very comfortable about the whole business transaction. Here are some other tips to keep in mind so you avoid similar scams in the future: Do not use companies that lack an online presence, especially if they dont even have their own website. You can learn more by looking up Promotoria Sunset Group Timeshare Owners Lawsuit online. We are tying to cancel our membership too but they said that it is not valid. What should we do? An exit program usually includes some kind of refund or compensation for people who decide to leave the developer. . We vacationed in Playa Del Carmen in October 2007 and in the process of picking up our rental car, we were asked to attend a no pressure-quick 90-minute seminar at the Sunset Fisherman Resort. It does not guarantee any level of quality of the room. please ask me how: maintenancefee@sunset.com.mx". 77500. Beware! This case was filed in Manatee County Courts, Manatee County Courthouse located in Manatee, Florida. Try Profeco, and don't take no for an answer. We had enjoyed going to the Sunset Royal in Cancun for many years. Sunset Beach Group review: Scam. You can research this more easily by reading ratings and reviews of the timeshare exit company in question online . Please visit this website (specially the video section) to know in detail how these companies operate. I only get emails. Un-believable, this firm must be put out of business. 3. The initial contact person posted on FB that she is a supervisor in a Cancun Resorts and she wants to sell her vacation. I totally regret this. 9. Be the first one to write one. In addition to these serious issues, other problems noted, included: You can explore this all the more effectively by reading past timeshare exit reviews. Ripoff Report | sunset group complaints, reviews, scams, lawsuits and How to Get Rid of a Timeshare with a Mortgage Balance, Kings Creek Plantation Timeshare Cancellation. Our team couldnt find any proof that Sunset Group offers an official exit program. PRIVACY POLICY What should we do? During our vacation at Sunset Fisherman, we met a few other people that also purchased a timeshare from this firm but at a lower cost (exact same package). These cookies do not store any personal information. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. Others have said that. It does not say what "services" are. If youre considering legal action against Sunset Group, you may be able to join a class-action lawsuit. If youre researching timeshare exit companies, you should be aware that there are some red flags to look out for. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The document they show is a complete fake. When I asked who is really the travel agency that I am paying to, they were vague about it. Sunset World Resorts & Vacation Experiences - Contract, Sunset World Resorts & Vacation Experiences - Membership, Sunset World Resorts & Vacation Experiences - Fraudulent Sales Pitches!!!! Did they finally move on? If there is somesort of class action please count me in. They tell you lies to make you buy their packages. A high rating with the BBB and very few complaints ( hopefully none at all), The company has been around for multiple years, An actual office address instead of just a PO box. Something else to remember is that anything that sounds unrealistic most likely is. I then noticed this same lady signaling another worker to direct us to one of the many kiosk type desks set up in the airport lobby. The Utah State Archives is the repository for many judicial/court records, including the Utah State Supreme Court and many county district courts. We review timeshare exit companies and help timeshare owners find the best exit company for their situation. I feel Sorry for those who have suffered from this kind of scam. UNAUTHORIZED ATTEMPT TO ACCESS OUR CREDIT CARD - 6/8/2010 documentation showed verification from our bank that Sunset tried not once BUT twice to access our Visa Card for $822 on May 17, 2010 & again on June 1, 2010 (which Sunset denied the first time I notified them regarding Eventually got the price down to something we thought we could actually afford. They presented a vacation package that was so outrageously priced for two people our age that we felt quite certain that we could just turn this down and be on our way. In the event that they dont have a rating, or their grade is extremely low (a F particularly), then staying away from them is ideal. I asked to take the contract home to have a lawyer review and if OK I would mail them a check and signed documents. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, We purchased a timeshare contract with Royal Sunset Beach Club after a VERY high pressure sales presentation that lasted for several hours with our 2 small boys in tow (ages 5 & 1 at the time) July 22, 2006 at the beginning of a week long vacation in Cancun (we were not leaving until day #6 & there was no readily available means to further evaluate this contract plus the 6 month delay to even access any of the "proposed benefits" presented in the contract / presentation). The company takes great pride in taking care of all your needs before, during, and after your stay.
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