I am not paying for this $500 nonsense. He also is very certain that the game is sure to be canceled. I continue to get the runaround from them they dont give you all the information you need to request a cash refund you have to keep calling them back and when you do youre on the phone waiting for 2 to 3 hours waiting for somebody to pick up on the other end. Punk Rock Bowling and Music Festival tickets for the upcoming concert tour are on sale at StubHub. Bought tickets 2 months in advance for basketball game, never received them. This lawsuit claims that StubHub failed to refund customers who bought tickets for a suspended game. While the shows are postponed you are in limbo. StubHub Inc. has agreed to pay more than $9.5 million to consumers from 10 states and the District of Columbia over allegations the ticket reseller, Customers Can Claim StubHub Refunds in Cash. The company has so far been unable to compel arbitration for refund denial claims brought by those who used its mobile application.
StubHub Faces Lawsuit for Changing Refund Policy in Wake of COVID-19 administrator or law firm. Thousands of Wisconsin residents who bought tickets through StubHub will finally be able to get refunds for tickets for events canceled by the COVID-19 pandemic. Guarantee for buyers so that they will either receive replacement tickets or a refund if something goes wrong with the vendor; guarantee for the vendor that he or she can list his or her own price and post tickets free of charge. StubHub is the origin source of the transaction. The complaint says StubHub decided to reverse its policy and issue only coupons at a time when many consumers could desperately use the cash refunds. This is not good customer care and I would recommend you think carefully before trying to buy tickets through this avenue. Things You Should Know. StubHub also referred to an order by the United Kingdoms Competition and Markets Authority that prevented it from merging or communicating about its business dealings with Viagogo Entertainment, which purchased StubHub in, Viagogo Entertainment and StubHub escaped further damage in July after a judge dismissed a separate class action lawsuit alleging Viagogo, StubHub Settles For More Than $9.5 Million With Customers Denied Cash Refunds After COVID-19 Cancellations, COVID-19 Class Action Lawsuit and Settlement News, StubHub Dodges Class Action Lawsuit Demanding Refunds Over Vouchers, StubHub Reaches $1.3M Settlement Over Misleading Ticket Pricing in Canada, StubHub Class Action Alleges Unlawful COVID-19 Refund Policy, Australia Justice Says US, UK Passengers Can Join Class Action Against Carnival and Princess Cruise Lines for Ruby Princess COVID-19 Outbreak, Social Security Disability application & appeal claim review, Abbott baby formula recall lawsuit investigation. Copyright 2022 Consumers Unified LLC. Our content is intended to be used for general information purposes only. The tickets haven't even been released to me yetthe transaction is still pending, so it could be canceled on their endbut instead I will charge back the transaction through my credit card company. While the customer service representative was apologetic, they couldn't come to a solution to find me a replacement ticket, or a voucher that would cover one of the 100s of pairs of seats that were still floating around. A Settlement has been proposed in the class action lawsuit Susan Wang and Rene' Lee v. StubHub, Inc., Case No. I called them today, and at least they answered and a nice woman said she would escalate the refund and personally get back to me with an update. The states had alleged that StubHub reneged on its FanProtect Guarantee, policy following the onset of COVID-19, which forced events around the world to cancel, beginning in March of last year. StubHub retroactively changes cancelled event refund policy due to COVID-19 (Coronavirus) Gibbs Law Group filed a complaint on May 1, 2020 against StubHub for refusing to refund customers who purchased tickets for events that have been cancelled in light of COVID-19.
Angry Fans Say First the Concerts Were Canceled, Then the Refunds StubHub has reached a settlement with consumers over its refund policies during the pandemic, which included allegedly withholding refunds from consumers who bought tickets to events that were later canceled, postponed or rescheduled due to COVID-19. The lawsuit seeks monetary damages and restitution remedies to make up for the mistreatment. StubHub said I had to wait 7 days after the show took place to get my money. StubHub also challenged the plaintiffs standing for failing to plead that they relied on misrepresentation about the ticket sellers refund policy in their state statutory claims. the replacement of full cash refunds for vouchers valid for one year to events that may never happen, was done for customers convenience. Class action complaints are a matter of public record, and our objective on this website is merely to share the information in these legal documents in an easily digestible way. Top Class Actions will continue to monitor the StubHub refund settlement and tell readers how to make a claim when that information is available. CGC18564120, pending in the Superior Court of the State of California, County of San Francisco, which alleges StubHubs method of displaying ticket fees charged to purchasers violated California consumer protection law. Unfortunately, as our complaint alleges, StubHub is breaching its contract with its customers by refusing to give cash refunds for events cancelled by coronavirus. The credit is valid for one year (365 days) and you can apply this credit toward any live event listings on our site in the same currency. If you decide to exclude yourself from the Settlement, you will receive no benefit from the Settlement. I went thru proper channels and they lied about refund.
Lorenzo Gordon, Adobe Images THEIR GUARANTEES ARE A LIE.
StubHub's Changing Refund Policy Under Fire - NBC Boston Last November, the court ruled that the plaintiffs who purchased event tickets using a web browser were on notice of StubHubs arbitration provision, compelling them to arbitration, but not those who used the mobile app. On basketball tickets that was cancelled and they would not refund them because at that time the NBA had not cancelled all games, even though they never played any after that during the entire year and some.
StubHub Ticket Refund Settlement - $9.5M for canceled events. Covid-19 StubHub - Wikipedia As a result, the attorney generals for 10 states and the District of Columbia jointly filed a lawsuit on behalf of customers who were unable to claim refunds.
StubHub facing class-action lawsuit after changing refund policy amid The lawsuit goes on to argue that despite its recent acquisition by rival Viagogo for more than $4 billion, StubHub, rather than obtain a level of liquidity adequate enough to weather the coronavirus storm, has instead sought to pass its losses onto consumers. I chose CC. A majority of the purchase price for every ticket sold on the companys website is paid out to a third-party seller, the suit reads, and in the event of a cancellation, that money should go back to the buyer. The value of a Class Members award depends in part upon the number of persons who participate in the Settlement and will differ depending on whether the Class Member elects to receive cash or a credit. Have you purchased tickets on StubHub to an event that was cancelled during the COVID-19 pandemic? StubHub has my $253 for tickets I sold. Do not use STUBHUB, they are not an honest business. The lawsuit seeks monetary damages and restitution remedies to make up for the mistreatment. Please add me. New Jersey Lawyers Fund for Client Protection, Employee Lawsuit Settlement Things to Consider When Choosing a Lawsuit Settlement, Class Action Lawsuit Benefactor Who Can Be a Class Action Lawsuit Benefactor, An Overview of a Glipizide Class Action Lawsuit, When to File a Class Action Lawsuit Against Yahoo, A 23 and Me Lawsuit Reveals False Promises About Health Risks, Ticketmaster Lawsuit Tickets A Class Action Lawsuit, DeVry University Class Action Lawsuit and Federal Loan Forgiveness Programs, District Attorney of Marin County, California, CareCredit Lawsuit Settlement First Victory For Consumers. StubHub claims it is postponed not cancelled and will not give me my money. After a few hours, Stubhub finally refunded the tickets and offered a minimal voucher as compensation (less than 5% of the purchase price). Robert Griffin told NBC10 Boston Responds he bought his wife tickets to see the Celtic Woman show at the Hanover Theatre in Worcester on March 29 as a birthday present. Add me I had cancelled tickets in Arizona last year. StubHub, Ticketmaster and two affiliated companies were dismissed from the suit on Monday by U.S. District Court Judge Dale Fischer. The complaint claims that the company did not offer refunds for tickets to canceled events. It is the world's largest ticket marketplace. And the beat goes on. status of any class action settlement claim.
Prices may be higher or lower than face value.
Want a refund for a canceled concert? Good luck - Local Business News The suit also calls for a return of customer trust. This is so ridiculous. As the complaint states, Despite having recently been acquired for over 4 billion dollars, instead of obtaining liquidity to weather the storm, Defendants sought to simply pass its losses on to its clients., A StubHub spokesperson says, We will not comment further while the case is pending., Sign up for THR news straight to your inbox every day. They offered me 125% of price paid in credit or refund to my CC. McMillan accuses StubHub of several things, mainly breach of contract and negligent misrepresentation. Future games will have me eating my tickets or selling at an extreme loss, as no options have been offered other than kick rocks if I dont want to jeopardize my health. StubHub calls for MLB refund lawsuit to be sent to arbitration - TheTicketingBusiness News All the latest entertainment ticketing ecosystem news from around the globe and up-to-the-minute media coverage from all the leading voices in the ticketing business industry, all in one place - curated and edited by TheTicketingBusiness team at Xperiology. Women Dominate Acting Winners at First Gender-Neutral Independent Spirit Awards, N.Y. Times to Stand Trial This Month as Sarah Palin Libel Suit Heads to Jury, How the Supreme Court Could Shake Up Disneys Spider-Man Plans, United States v. Facebook: What Hollywood Has at Stake, Guest Column: 'Turning Red' Writer-Director Domee Shi on Making Her "Magical Puberty Story", DP Darius Khondji on What It Was Like Working With Bong Joon Ho on the Highly Anticipated 'Mickey 17', John Malone and Charter Directors Reach $87.5M Deal to Settle Investor Suit, Rupert Murdoch, Fox Corp. Sued For Sharing Bidens Presidential Ads Before They Aired, Paramount Will Pay $122.5M to Settle CBS-Viacom Merger Lawsuit, Lionsgate Dealmakers Michael Burns, Brian Goldsmith Extend Contracts, A24 Buys Off-Broadways Cherry Lane Theatre, Pay TV and Cable Providers Lost 5.8M Subscribers in 2022, Star Hairstylist Jen Atkin Reveals Must-Have Hair Tools, Tutorials and Pro Tips In New MasterClass, Rihannas Puma x Fenty Is Coming Back Heres Where You Can Still Buy Those Cult-Fave Creepers, The Best Bridesmaid Dresses for Every Budget, From Under-$100 Gowns to Hollywood-Inspired Classics, BTS Army: Heres When and Where Legos Dynamite-Inspired Set Arrives Online and In Stores, The Big Lebowski Turns 25: People Didnt Get It, Jeff Bridges Recalls, How the Landscape of Native-Led Stories Has Changed Between Avatars: Were Flexing Our Sovereignty, The Definitive Voice of Entertainment News. The lawsuit also notes that StubHub president Singh Cassidy sent out an email on March 12, saying that refunds would still be available. StubHub was sued in a class action over the policy change, and saw its public image battered, all while its purchase by viagogo was being picked apart by regulators in the UK before being approved with contingencies, further hindering its ability to take action to survive the pandemic. Matthew McMillan accuses the ticket resale company of breach of contract and negligent misrepresentation, among other claims. "If you have tickets to a show that is postponed, you will be able to select your refund .
Ticket Refund Lawsuits Against StubHub Sent by MDL Panel to Northern Gibbs Law Group filed a complaint on May 1, 2020 against StubHub for refusing to refund customers who purchased tickets for events that have been cancelled in light of COVID-19. The court ordered the company to refund customers if the event was canceled and refund them in full. The complaint was reportedly filed by a Wisconsin man named. StubHub finally addressed the formal rescinding of its FanProtect guarantee in a March 30 email from Cassidy in which the company, rather than accept responsibility, continued to tout the policy change as in the interest of customers, the lawsuit says. The suit also calls for a return of customer trust. The law required StubHub to refund all eligible buyers before May 3, 2021.
Buy sports, concert and theater tickets on StubHub! Call toll-free from the U.S. or Canada, or chat online with support. Either take their alternative or take a refund. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. Who should shoulder those cancellation costs? In last weeks opinion, Judge Gilliam once again determined that StubHub failed to produce evidence showing that the plaintiffs assented to the arbitration agreement when they purchased tickets on the app. But these are unprecedented times.. The suit was filed in error, according to the plaintiff.
StubHub Told Claims Will Stay in Court in COVID-19 Refund Litigation The reason for the lawsuit is the Wisconsin man purchased tickets to an NHL game before the coronavirus pandemic postponed the season. drug injury lawsuits and product liability lawsuits. I was told the offer for alternative tickets was the only offer that would be made other than a refund. The users allege breach of contract and violations of various California consumer protection statutes. that reports on class action lawsuits, class action settlements,
WTF I am sorry this happened to so many peopl and even sorrier to say that I unfortunately worked for them for a few months. 2. Joining Ohio in today's settlement were the offices of the attorneys general in Arizona, Arkansas, Colorado, Indiana . It is possible to request a refund on a purchased StubHub ticket manually. StubHub denies any wrongdoing or liability. As always, we recommend consumers do their best to stay informed, in particular given the swell in coronavirus-related class action lawsuits like this one. Less than two weeks later, StubHub amended its policy. I was hung up on by 2 separate representatives and was promised a call back from a supervisor from a 3rd representative and luckily I didn't hold my breath, because I would be deadnobody ever called back. The company reportedlydoesnt have enough liquidity to honour these requests though. There are only two ways to request your refund from them on your own: Calling StubHub Support Emailing the company
StubHub, Ticketmaster win in MLB ticket lawsuit - Yahoo! News List your tickets on the app or website, and StubHub will do the work of finding buyers, completing the sale and paying you. Adam Silver had to get the Christmas bonanza in- fans be damned. The court ordered StubHub to stop issuing coupons worth 120% of the purchase price. Day of the event, I downloaded the tickets only to find they were for the wrong event. Following the consolidation of four customer lawsuits in August 2020, class counsel was recently named in the MDL against ticketing company, StubHub. All rights reserved. I patiently called Stubhub over multiple phone calls and followed all of their instructions. Unsubscribe easily. Unsubscribe easily. Customers who bought tickets to events through StubHub on or before March 25, 2020 will now be able to obtain a cash refund from the company. The lawsuit states that StubHub rescinded its FanProtect guarantee, which allows ticket sellers to offer refunds before the event. The company blamed the difficulty of recouping from sellers during the pandemic. This is the only option that allows you to retain your right to bring another lawsuit against StubHub about the claims in this case, but you give up the right to get an award under the Settlement. Even though refund policies are set according to the individual sellers' terms of service, StubHub issues refunds on their own too. The states claim StubHub finally agreed to refund customers their money in May of this year, while the consent judgement seeks to clear up why the company reneged on its FanProtect Guarantee in the first place. At this stage, those who may be covered by the lawsuit can only sit tight and wait for the case to work its way a little farther along in the legal system. Thanks to the nightmare known as the COVID-19 pandemic, StubHub faces a rather existential problem. Then he retracted, saying that there doesn't seem to be any tickets left for the game. Lied to me and stole from me. This is not a solicitation from a lawyer. StubHub Hit With $5M Class Action Lawsuit Over Coronavirus Refund Policy A Wisconsin man has filed a $5 million dollar federal class action lawsuit against StubHub for not refunding money. StubHub was sued in a class action over the policy change, and saw its public image battered, all while its purchase by viagogo was being picked apart by regulators in the UK before being approved with contingencies, further hindering its ability to take action to survive the pandemic.