PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. Billing Help & Support - Meet Our Companies: RCN, Grande, Wave, & enTouch Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. Our terms and conditions will apply, in addition to any others communicated to you that are specific to your service plan. CA subscribers on the free combination CA Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 25 GBs of data. Boomerang has been authorized to offer California LifeLine, a government assistance program to qualified California residents. To ensure that all customers have access to reliable services provided at a reasonable cost, you may not use our service in a manner that interferes with another enTouch Wireless mobile customers use of our service or disproportionally enTouch Wireless network resources. Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). You may choose another service plan by paying the applicable undiscounted rate for any of our plans available at that time plus applicable fees and taxes. ESN number of your new phone (found on the inside of the battery door), Account Number for the phone number from your original service provider (generally NOT the same as the phone number), Password/Pin used to access the account (generally NOT the password you used to access your online account.). International calling does NOT include text messaging, picture messaging, or video messaging. Established in 1995. enTouch was founded in 1995 by H.E. Please visit www.entouchwireless.com/plans for the most up-to-date plan offerings. These steps will reset all network settings and remove any saved Wi-Fi Networks or Bluetooth pairings, as well as reset any app-specific data restrictions. Taxes and fees included with service plan pricing. Step-by-step guide to get your Mint Mobile account number and PIN. For additional information about broadband speeds, including network limitations, visit https://entouchwireless.com/internet-transparency/. If the FCC announces that funding for the ACP has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. Social Security benefits statement. Username Password Log In Forgot your username or password? Thank you we really appreciate your business. An eligible household is limited to one monthly service discount and a single, one-time device discount. 3 consecutive months' worth of your most current pay stubs. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10 and $50). Call: 866-488-8719 Emergency Broadband Benefit (EBB) Program Emergency Broadband Program (EBB) Terms & Conditions Eligible subscribers who are enrolled in enTouch Wirelesss EBB Services as of 6:00 PM Eastern Time on December 30, 2021, will continue to receive Services with their EBB program discount of up to $50 (or for households on Tribal lands, up to $75) per month during a 60-day transition period, which lasts from December 31, 2021 to March 1, 2022. Eligibility for the ACP will be determined by the National Verifier, administered by the Universal Service Administrative Company (USAC). Should you need to reach our state-of-the-art customer service center, you can do so: By Phone: 1-888-543-3620 (OR dial 611 from your Life Wireless phone) By E-mail: info@lifewireless.com. Unemployment/Workers' Compensation benefits statement. Now, if your build ends between B06 & B11, you will have to update your phone until it reaches version B14. An eligible household is limited to one monthly service discount and one device discount. 2) You authorize enTouch Wireless to disclose necessary information that you have provided to third parties, or information that enTouch Wireless has obtained about your rewards account: (i) to agents of enTouch Wireless or its affiliates, such as independent auditors, consultants or attorneys; (ii) to comply with government agency or court . Lifeline Wireless Application Status Check Status To check the status of your free government phone service application, enter the information below to see if: Your application was mailed Your approval letter has been sent Your Phone has shipped *Service Zip Code SUBMIT What State Do You Live In? Taxes and fees included with service plan pricing. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. EBB subscribers will receive additional information if they are required to take additional steps to transition to the ACP benefit on March 1, 2022. For more information about your FREE Affordable Connectivity Program benefit eligibility and the program, go to https://www.entouchwireless.com/affordable-connectivity-program or call us at 611 or 866-488-8719. Click here to view the Paper Application options. Power On the phone and call 866.488.8719 to Activate! Taxes and fees included with service plan pricing. If you qualify for programs like CalFresh, Medi-Cal, Medicaid, Food Stamps, or meet California Lifeline Guidelines for low income you may qualify for Free Service. Subscribers in states other than CA on the combination Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 23 GBs of data. Lifeline Wireless Application Status - Assurance Wireless Video typically streams in SD (480p). Your Lifeline and ACP benefits can be combined and applied to the same service plan or applied to different service plans. Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). You are not required to opt-in to the ACP, and you can continue to receive your Lifeline service without enrolling in the ACP. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. Get two months of Amazon Prime on us when you qualify for eligible TruConnect phone plans. Updating your ZTE Software Eligible subscribers who are enrolled in enTouch Wirelesss EBB Services as of 6:00 PM Eastern Time on December 30, 2021, will continue to receive service with an up to $50 EBB program subsidy (or for households on Tribal lands, up to $75) during a 60-day transition period, which lasts from December 31, 2021 to March 1, 2022. Valid contact number which is neither number involved in the phone number change. EBB subscribers will receive additional information if they are required to take additional steps to transition to the ACP benefit on March 1, 2022. Notice letter of participation in a qualifying state, federal or Tribal Program. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. THIS OFFERING is a federal Lifeline-supported service provided by Boomerang Wireless, LLC, DBA enTouch Wireless, an eligible telecommunications carrier. You can apply your ACP discount to any available enTouch Wireless service plan. Setting a Personal Identification Number (PIN) and preference allows you to control when channels can be added and when purchases can be made using your Roku device . Find your state-specific qualifying information here! Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. conference, chat lines, and premium numbers) are not supported and may be blocked. KEEP THIS INFORMATION HANDY. enTouch Wireless provides a free phone for Tribal residents or use your own compatible device enTouch Wireless does not provide a free phone. B09. *All forms of ID must be valid and used before expiration date. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. enTouch Alarm Portal; Support; enTouch Service Areas; Channels. Premium Channels; TiVo; TiVo Stream 4K; . The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. A Roku account gives you access to the Roku Channel Store. Which Is The Best Government Phone Service? - Retirement Savvy Free Government Phone & Wireless Service | TruConnect Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. Any inaccurate information will delay the port process further. This includes sharing the information with USAC to ensure proper administration of the ACP service and/or connected device benefits. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. ACP eligibility will be determined for the FCC by USACs National Verifier and National Lifeline Accountability Database, or an alternative verification process approved by the FCC. Social Security benefits statement. If you are a renewing wireless LifeLine subscriber and you do not know your PIN, text GETPIN from your LifeLine phone to 345345. enTouch Wireless Pay As You Go Cell Phone Plans Lifeline Service LITTLE ROCK, Ark. Lifeline program participants are eligible to participate in ACP. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates.
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